Software & Platform Engineering
for Melbourne Businesses

Do you use WordPress?

No. WordPress is great for blogs and simple websites, but terrible for custom web applications. We build custom systems that do exactly what you need without the overhead, security risks, and plugin hell of WordPress. Our code is cleaner, faster, more secure, and infinitely more maintainable.

Can you fix another developer's code?

Yes, but... We'll start with a code audit ($1,500-3,000) to assess what you have. Sometimes it's better to rebuild than fix. We'll give you an honest assessment: "This code is salvageable with refactoring" vs. "You're better off starting fresh."

We won't waste your money patching unmaintainable code. If it needs to be rebuilt, we'll tell you upfront.

What if I need changes after launch?

Three options: (1) Warranty period - Bug fixes are covered for 30-90 days. (2) Hourly development - Small changes billed at $150-200/hour. (3) Ongoing maintenance - Monthly retainer ($500-2,000/mo) for regular updates and features.

Do I own the code?

Absolutely. You get the full source code, git repository, documentation, deployment tools - everything. No licensing fees. No vendor lock-in. You can hire any developer to maintain it. The only thing we retain is the right to showcase architecture patterns (not your business logic) in our portfolio.

Can my in-house team take over maintenance?

Yes, that's the goal. We write clean, documented code specifically so your team (or any PHP developer) can maintain it. We'll provide training sessions and comprehensive documentation. The whole point is you're NOT dependent on us forever.

What happens if you're unavailable or go out of business?

You have the full source code and documentation. Any PHP developer can take over. We also maintain Architecture Decision Records (ADRs) explaining every major technical choice, so future developers understand WHY things were built certain ways. You're never locked in.

Do you sign NDAs and non-compete agreements?

Yes to NDAs (standard practice). Case-by-case for non-competes. If you're building something truly unique in a specific industry, we'll consider reasonable non-compete terms. We won't sign blanket non-competes that prevent us from working in entire industries.

How do you handle scope creep?

Transparent communication. When you request something outside the original scope, we'll flag it immediately: "This is a scope change that will add $X and Y weeks." You decide if it's worth it. We track all scope changes in writing. No surprise bills.

What's your testing process?

Multi-layer: (1) Developer testing - We test as we build. (2) Automated testing - Test suite validates functionality. (3) Client UAT - You test in staging environment. (4) Final QA - Comprehensive pre-launch check.

Our own website validates 110+ pages before every deployment. We practice what we preach.

Do you provide hosting?

We can, but recommend you control your own hosting. It's cheaper and you're not dependent on us. We'll help you set up hosting with your provider of choice (AWS, Digital Ocean, Vultr, etc.) and configure everything. Hosting typically costs $50-200/month depending on traffic.

Can you work with our existing development team?

Absolutely. We can integrate with your team, provide architecture guidance, code reviews, or handle specific components while your team handles others. We're collaborative, not territorial.

What industries do you serve?

Any industry needing custom web applications. We've worked with professional services, healthcare, education, retail, manufacturing, and more. If you need a database-driven web application, we can build it. Industry knowledge is helpful but not required - we learn your business.

Do you build mobile apps?

Yes - native iOS and Android. We build true native applications using Swift for iOS and Kotlin for Android. Native apps provide the best performance, access to all device features, and the polished experience users expect.

For simpler needs, we also build Progressive Web Apps (PWAs) that work across all devices from a single codebase. We'll recommend the right approach based on your requirements - sometimes a well-built web app is all you need.

How do payments work?

Project-based: Typically 30% deposit, 30% at halfway point, 40% at completion. Hourly: Invoiced weekly or bi-weekly. All invoices due within 7 days. We accept bank transfer (preferred), credit card (with processing fee), or PayPal.

What's your typical timeline?

Depends on scope: Small projects (2-4 weeks), Medium projects (6-12 weeks), Large projects (3-6 months). Add 1-2 weeks for initial discovery and planning. We'll give you a detailed timeline during the proposal phase.

What if we need it faster?

We can expedite projects with additional resources, but quality takes time. Rushing software development usually results in technical debt you'll pay for later. We'd rather deliver a solid foundation on schedule than a buggy mess early. If you need an MVP quickly, we can scope down features and build iteratively.

Do you offer financing or payment plans?

For projects over $50K, we can discuss extended payment terms. Typically: deposit, then monthly payments aligned with milestone completion. We're flexible with established businesses. For projects under $50K, standard payment terms apply.

What makes you different from other developers?

We're actually developers. Not a marketing agency. Not project managers coordinating outsourced teams. When you email us, you're talking to the people writing your code.

Plus: Our own website IS our portfolio. 116,000+ lines of code with professional DevOps, testing automation, and zero-downtime deployment. We practice what we preach.