Can I control everything from my phone?

Yes—professional home automation systems provide comprehensive mobile app control for all integrated systems. From your phone you can adjust lighting throughout your home, control climate in individual zones, view security cameras, play music in any room, lock doors, adjust shades, and access every automated system. However, phone control is just one interface option, not the primary way you'll interact with your automation. Well-designed systems emphasize automated operation—your home responds intelligently to time of day, occupancy, and conditions without requiring manual control. You'll use your phone for remote access when away from home and occasional manual adjustments, but most automation happens automatically. We also provide wall-mounted touch panels, programmed keypads, voice control, and traditional switches—using appropriate interfaces for different situations.

What happens if the internet goes down?

Professional automation systems continue functioning normally when internet is unavailable. This is a critical distinction from consumer smart home products that become useless without cloud connectivity. Our systems use local control architecture—your automation controller, all devices, and control interfaces operate on your local network. Internet connectivity enables remote access when you're away from home and optional cloud services (weather integration, voice assistant cloud processing), but is never required for basic operation. During NBN outages: lighting continues working, climate control operates normally, security cameras record, alarm system functions, audio systems play, and all automation operates exactly as when internet is available. The only limitation is remote access from outside your home network. For clients requiring guaranteed remote access even during internet outages, we can implement cellular backup connectivity providing alternate internet connection.

Will this work with my existing smart devices?

Usually yes, but with important caveats. Professional automation platforms integrate with thousands of third-party devices including most consumer smart products. Devices that integrate well include: Smart TVs (Samsung, LG, Sony), Smart thermostats (Nest, Ecobee), Philips Hue lights, Sonos speakers, Ring or Nest doorbells, and Smart locks from major manufacturers (August, Yale, Schlage). However, consumer devices typically offer limited functionality when integrated with professional systems compared to native operation. Our recommendation: Plan professional automation first, then selectively retain existing devices that integrate well. Attempting to build professional automation around existing consumer devices compromises system design. Often the best approach is selling existing devices and implementing cohesive professional system.

How long does installation take?

Typical timeline is 8-16 weeks from initial consultation to final handover. Timeline breakdown: Consultation & design (2-4 weeks), Infrastructure installation (2-4 weeks), Device installation (2-4 weeks), Programming & integration (2-4 weeks), Training & handover (1 week). Timeline variables include property size (larger properties require more installation and programming time), system complexity (basic lighting and climate integration is faster than comprehensive system), new construction vs. retrofit (infrastructure installation during construction is significantly faster), and scheduling constraints (occupied home installations require working around your schedule). We provide detailed project timeline during design phase with specific milestones and completion dates.

What about ongoing support and maintenance?

Professional home automation includes ongoing support—this is another critical difference from consumer DIY installations. Warranty period support (typically 12 months) includes: Included support for any system issues or questions, Remote troubleshooting for most issues, On-site visits if remote resolution isn't possible, Equipment warranty replacement if devices fail, and Programming adjustments and optimization. After warranty period, we offer support contracts providing: Priority support access (email, phone, remote access), Quarterly maintenance visits (system health checks, updates, optimization), Discounted on-site service calls when needed, Software updates and security patches, and System expansion and modification at preferred rates. Even without support contract, we remain available for service calls, system modifications, and expansion projects—you're not abandoned after installation.

Can I expand the system later?

Yes—professional systems are designed for expansion. We plan initial installations with future growth in mind. Common expansion scenarios include: Additional rooms (adding lighting control, audio, or climate integration to rooms not included in initial installation), New capabilities (adding motorized shades, home theater, outdoor automation, or energy management to existing system), More devices (adding security cameras, additional speakers, smart locks, or other integrated devices), and Enhanced automation (developing more sophisticated automation logic as you discover new use cases). System architecture (network infrastructure, automation controller capacity, programming framework) is designed to accommodate expansion without wholesale replacement. Many clients implement staged approach: start with essentials (lighting, climate, security), then add audio/visual, motorized shades, and advanced automation as budget allows.

Why Home Assistant instead of commercial platforms?

We exclusively implement Home Assistant for several compelling reasons. First, no vendor lock-in—your investment remains yours without dealer dependencies or licensing fees. Second, unlimited integration capability—Home Assistant supports 2,000+ integrations, and we can write custom code for anything not natively supported. Third, complete transparency—open-source means you can always see exactly what your system is doing and modify it freely. Fourth, no recurring costs—zero licensing fees means your entire budget goes into hardware and expertise, not software subscriptions. Commercial platforms like Control4 and Crestron require certified dealers, charge thousands in licensing fees, and lock you into proprietary ecosystems. We believe sophisticated homeowners investing significant amounts deserve ownership and flexibility, not vendor dependency.

Is professional automation secure? What about hacking?

Professional automation systems prioritize security—dramatically more secure than consumer IoT devices. Security measures in professional installations include: Local control (systems operate on local network without cloud dependencies, eliminating most attack vectors), Network segmentation (automation devices on separate VLAN from primary network, security cameras on separate network, guest WiFi completely isolated), Firewall configuration (proper firewall rules limiting unnecessary communications), Strong authentication (complex passwords, two-factor authentication where supported, individual user accounts), Encrypted communications (all device communications use encryption protocols), Regular updates (security patches and firmware updates applied promptly), and Physical security (equipment racks secured, administrative interfaces password-protected). Consumer smart home devices are frequent security vulnerabilities—default passwords, unencrypted communications, abandoned products without security updates, data harvesting. Professional systems avoid these issues through proper design, configuration, and maintenance. No system is completely immune to sophisticated attacks, but professional automation with proper security configuration is exceptionally secure—orders of magnitude more secure than typical consumer smart home installations.

What happens if you go out of business or I want to change providers?

Valid concern—you're investing significantly and want assurance your system remains supportable long-term. This is precisely why we chose Home Assistant. It's open-source with a massive development community—it cannot go out of business. UniFi networking is backed by Ubiquiti, a public company with global presence. Your automation system isn't locked to our company. Home Assistant systems are open-source—any competent professional can access and modify them. Network infrastructure uses standard protocols any network engineer can support. We provide complete system documentation including equipment lists, network diagrams, configuration details, and all automation code. We emphasize standard communication protocols (Zigbee, Z-Wave, Matter, IP control, APIs) rather than proprietary protocols. Your investment is protected—professional automation systems remain supportable regardless of original installer's ongoing involvement.

Can I install this myself or hire a general electrician?

Home automation installation requires specialized expertise—it's not appropriate DIY project or task for general electricians. Required expertise includes: System design (comprehensive understanding of automation platforms, integration capabilities, and architecture design), Network engineering (enterprise network design, VLAN configuration, wireless optimization, security implementation), Electrical expertise (licensed electrician knowledge for lighting control, power requirements, and code compliance), Audio/visual knowledge (understanding of distributed audio, home theater, and video distribution), Programming skill (automation logic development, conditional programming, interface design), and Integration expertise (understanding how different systems communicate and coordinate). General electricians can install smart switches but lack expertise for system design, network infrastructure, programming, and integration. Our team includes: Licensed electricians (for electrical work), Certified network engineers (for infrastructure), Certified automation programmers (for platform configuration), and Project managers coordinating entire installation. Professional automation is an engineering discipline requiring specialized knowledge and experience—attempting to save money through DIY or generalist contractors usually costs more in the long run.

Will home automation make my property harder to sell?

No—professional automation enhances property value and appeal to buyers. This concern typically arises from experience with consumer DIY smart home installations (which can indeed be buyer turn-offs). Professional automation increases property appeal because: Luxury buyer expectation (high-end Melbourne property buyers expect integrated technology—its absence is more concerning than its presence), Measurable value (appraisers recognize professionally integrated systems and factor them into valuations), Universal functionality (professional systems work intuitively for new owners with minimal learning curve), Comprehensive documentation (complete system documentation transfers to new owners), and Ongoing support (new owners can continue support relationships or engage any qualified professional). What decreases property value: Visible DIY installations (exposed wiring, consumer devices, incomplete projects), Proprietary systems without documentation or support path, Abandoned smart home experiments left in non-functional states, and Consumer IoT devices scattered throughout property without cohesive design. Professional automation is a selling feature—real estate agents actively market integrated homes at premium pricing. Melbourne luxury property buyers appreciate homes with professional automation and are willing to pay for it.

How much does it cost to run/maintain the system?

Ongoing costs are surprisingly minimal—professional automation is designed for low operating cost. Electricity consumption: Automation equipment consumes approximately 100-300 watts continuously (controllers, network equipment, always-on devices). At Victorian electricity rates, that's roughly $150-$400 annually. This cost is more than offset by energy savings from intelligent lighting, climate, and load management. Internet bandwidth: Minimal impact on internet usage—automation traffic is tiny compared to streaming video. Remote access and cloud integration use negligible bandwidth. Subscriptions: Most professional automation requires no ongoing subscriptions. Optional subscriptions might include: security monitoring service ($30-$60/month), cloud backup service ($10-$20/month), streaming music services (personal choice). Home Assistant has no monthly fees—zero licensing costs ever. Maintenance: After warranty period, we recommend annual or quarterly maintenance visits ($200-$500 per visit) for system health checks, updates, and optimization. Not strictly required but recommended for long-term reliability. Software updates are typically free and included. Hardware upgrades (adding devices, expanding system) are optional and billed as projects. Total ongoing cost is typically $500-$1,500 annually for electricity and optional maintenance—very reasonable for value delivered.

Do I need home automation if I'm rarely home?

Home automation is arguably MORE valuable when you're frequently away. Many clients travel extensively for business or pleasure—automation provides peace of mind and practical benefits when absent. Value for frequent travelers includes: Remote monitoring (check security cameras from anywhere, verify property is secure, monitor for issues), Remote control (adjust climate before arriving home, verify doors locked, grant temporary access to cleaners or contractors), Automated presence simulation (lights and shades operate on schedule when traveling, simulating occupancy for security), Alert notifications (immediate alerts for security events, water leaks, temperature problems, power outages), Energy savings (automatically adjust climate to away mode, reduce energy consumption while traveling), and Property management (grant temporary access codes to property managers, monitor their activities, revoke access when complete). Even when home regularly, automation delivers daily convenience. But remote monitoring and control capabilities are particularly valuable for Melbourne professionals who travel frequently or own multiple properties.

What about voice control—will I talk to my house?

Voice control is one interface option, not a requirement. Many clients appreciate voice control convenience; others never use it. Well-designed automation systems don't require voice control—they work automatically. When voice control is valuable: Hands-free control while cooking, carrying items, or otherwise occupied, Quick adjustments without reaching for phone or walking to control panel, Accessibility for family members who find physical interfaces challenging, and Controlling complex scenes with simple verbal commands. Voice control limitations: Not always faster than physical controls (saying turn on kitchen lights vs. pressing light switch), Can feel awkward or unnatural for some people, Requires learning specific command phrases, and Privacy concerns for some clients (microphones listening continuously). We implement voice control integration but never design systems dependent on it. Your home automation works perfectly using mobile apps, touch panels, programmed keypads, and traditional switches—voice control is optional enhancement, not requirement. For clients with privacy concerns, we can implement voice control with physical mute switches, local processing (not cloud-based), or entirely omit voice control if preferred.

What if my needs change or technology evolves?

Professional automation systems are designed for adaptability—your investment remains valuable as needs and technology evolve. Adapting to changing needs: Family changes (system easily adapts to new children adding nursery monitoring and safety features, grown children adjusting access control and privacy settings, or aging parents adding accessibility features), Lifestyle changes (working from home, entertaining more frequently, different schedules—automation logic updates to match evolving patterns), and Property modifications (room additions, renovations, outdoor improvements—automation expands seamlessly to cover new areas). Technology evolution: New devices (as new smart devices emerge, professional platforms integrate them through regular software updates), Protocol adoption (new communication standards like Matter and Thread are adopted by professional platforms without hardware replacement), Feature enhancements (regular software updates add new capabilities and improve existing features), and Component refresh (individual components like cameras, speakers, network equipment can be upgraded without replacing entire system). Systems we installed 10+ years ago continue operating, have been expanded multiple times, and integrate with new devices that didn't exist at original installation. That's the value of professional integration using open standards and platforms with long-term viability.

Professional Home Automation

Open-source, privacy-first smart home solutions built on Home Assistant. No vendor lock-in. No cloud dependency. You own your system.

Why We Use Home Assistant

After years of working with various platforms, we exclusively implement Home Assistant for our clients. With over 2 million active installations worldwide and growing rapidly, Home Assistant is the world's largest open-source home automation platform. Here's why we chose it:

No Vendor Lock-in

Your system belongs to you. No dealer dependencies, no licensing fees, no permission needed to make changes.

Local Control

Everything runs on your local network. Internet outages don't break your home. Your data stays private.

Unlimited Integration

2,900+ native integrations. If a device exists, we can integrate it—including custom code for unsupported devices.

Future-Proof

Open-source means it can't go out of business. Active community ensures continuous improvement.

What We Do

Network Infrastructure

Enterprise-grade networking is the foundation of reliable automation.

Ubiquiti UniFi ecosystem (Dream Machine Pro, switches, access points)
AI-powered security cameras with local NVR
Proper network segmentation and VLANs
Fibre backbone and structured cabling

AI Camera Systems

Intelligent detection that actually works, processed locally for privacy.

Custom Frigate implementations with Coral TPU acceleration
Custom model training for your specific environment
Facial recognition for family members
License plate recognition for gate automation
Wildlife filtering to prevent false alarms

Climate Control

Intelligent heating and cooling that responds to how you actually live.

AC and heating automation with zone control
Hydronic heating system integration
Presence-based climate adjustment
Humidity control and air purification

Energy Management

Optimise your solar, battery, and grid usage automatically.

Solar system integration and monitoring
Battery storage management
Load optimisation and scheduling
Real-time energy dashboards

Outdoor Systems

Extend automation beyond the house.

Irrigation system automation
Pool control and monitoring
Outdoor lighting with presence awareness
Gate and access control

Voice & Interface

Control your home your way.

Voice control integration (Google, Alexa, Siri)
Custom voice announcements and TTS
Custom dashboards for wall tablets and phones
Apple CarPlay and Watch integration

Automation & Robots

Smart devices that work together intelligently.

Vacuum robot scheduling and room control
Presence detection and geolocation triggers
Complex multi-device automations
Time, weather, and condition-based scenes

Custom Hardware

When off-the-shelf isn't enough.

Custom PCB design and fabrication
ESP32 sensor and controller integration
Z-Wave and Zigbee device deployment
Legacy system bridging (C-Bus, older protocols)

Legacy System Integration

Have an existing C-Bus, KNX, or other legacy system? We can bring it into the modern age without ripping it out.

We bridge older systems to Home Assistant, giving you app control, voice commands, and modern automation capabilities while preserving your existing infrastructure investment.

How We Work

Consultation

We discuss what you want to achieve, assess your property, and understand your existing systems.

Implementation

We install infrastructure, configure systems, and build your custom automations.

Handover

You get full documentation, training, and ongoing support options.

Technology Stack

Home Assistant

Core Platform

UniFi

Network & Cameras

Frigate

AI Detection

Z-Wave/Zigbee

Device Protocols

ESP32

Custom Sensors

Matter/Thread

Modern Standard

MQTT

Messaging

Node-RED

Advanced Logic

Ready to Get Started?

See real examples of what we've built, or get in touch to discuss your project.

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Ready to Transform Your Melbourne Luxury Home?

Schedule a complimentary consultation to discuss your home automation vision. We'll assess your property, understand your lifestyle needs, and provide a detailed proposal with transparent pricing.

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Get In Touch

info@ktp.digital

Service Areas

Melbourne Metro & Victoria

Response Time

Within 24 hours

Service Area:

Melbourne Metro & Greater Victoria